Five members of the Welsh Ambulance Services awarded Queen’s Birthday Honours

On the occasion of H.M. Queen Elizabeth II’s official birthday, five members of the Welsh Ambulance Services NHS Trust have been awarded Honours in recognition of their outstanding service. Deborah Goldsmith and Grayham McLean have received a Queen's Ambulance Service Medal (QAM), Louise Poley and Gerallt Davies became Members of the British Empire (MBE) while Glyn Thomas...

Tracy Martin awarded first-ever Customer Service Award

Tracy Martin, Emergency Medical Dispatch at the CCC in Cwmbran was awarded a Customer Service Award for her excellent work in handling emergency calls. The award comes on the back of patient feedback who spontaneously wanted to thank Tracy for how well she handled the situation when one of their loved ones suffered a stroke. Tracy is the very first to receive this award which...

The Welsh Ambulance Service is up for three NHS Wales Awards!

The Welsh Ambulance Service is celebrating after three of its projects made the finals of this year’s NHS Wales Awards, announced today. The Trust is up for the following awards: Delivering person-centred services Welsh Ambulance Services NHS Trust; Swansea Bay UHB - Welsh Ambulance Service Non Emergency Patient Transport Service End of Life Care Rapid Transport...

Young Call Handler Wins Prestigious Award

Liam Masurier joined the Welsh Ambulance Service as a Call Handler for NHS Direct Wales in September 2017, aged just 21. Having joined from the retail sector, Liam has been praised for using a host of transferrable skills, including excellent communication, customer care and team working, to support patients across the country. His drive and passion have seen him excel in...