Contact Us

If you wish to raise a concern (complaint) about the Welsh Ambulance Service, please click on Putting Things Right

If you are a Police Officer and require information, please click on Police Requests

If you wish to find out how to access health records, please click on Requests for Records

Please write to us at Trust headquarters (and North Wales Regional Office):

Welsh Ambulance Services NHS Trust headquarters
Ty Elwy, Unit 7
Richard Davies Road
St Asaph Business Park
St Asaph
LL17 0LJ
Telephone: 01745 532900

If you wish to contact our other regional offices, please contact:

Mid & West Region
Welsh Ambulance Services NHS Trust
Matrix One
1 Parc Matrix
Swansea Enterprise Park
Telephone: 01792 562900

South East Region
Vantage Point House
Vantage Point Business Park
Ty Coch Way
NP44 7HF
Telephone: 01633 626262

If you do not wish to raise a concern formally, but wish to share your experience with us, please contact the Patient Experience and Community Involvement Team at 01792 311773 or complete the Have Your Say online form.