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Entitlement to Information

The Act gives the right to access by the public to all types of information held by the NHS and its partners, including the right to be told whether information exists and the right to receive that information.

Under Section 19 of the Freedom of Information Act (FOI) 2000, the Trust has a duty to adopt and maintain a Publication Scheme for the publication of information relating to the Trust. The purpose of the Act is to promote greater openness by public authorities, of which the Trust is one.

The Welsh Ambulance Service’s Publication Scheme is a guide to the information routinely published by the Trust.

The Scheme is available by clicking onto the link below. At present the scheme is currently under review as the Trust is working towards ensuring that as many documents as possible are available by accessing this website. In the interim, please contact us through the feedback facility, or write/e mail to request information.

Under the Act you are entitled to request a range of information about the Trust. Below is the Trust’s guidance on how to make a request under the Act. To submit and FOI request please email it to


Download FOI Policy

Download Publication Scheme

To assist the public in accessing such information and in compliance with the Act, the Trust has produced a publication scheme (link above).  This is a complete guide to information which the Trust routinely publishes, in compliance with the Model Publication Scheme produced by the Information Commissioner.  The Guide to Information follows the format of the seven broad classes of information referred to in the Model Publication Scheme and in the Definition Document for Health Bodies in Wales.

Download FOI Guide to Information

If the information you require is not available on the website, you can request it by e mail or you can use the FOI form below

 Download FOI Request Form

You can download the form, complete it and send it to the address printed at the end of the form.  Alternatively you can email your request to . If your request does not fall under the FOI Act, it may be dealt with under the Data Protection Act 1998 and the Data Protection Act 2018.


General Data Protection Regulation (GDPR)

Under the  General Data Protection Regulation you have the right to see your clinical records or any other personal data which is held about you, including information held both in paper and electronic formats.

Please note that there is usually a charge for a copy of your records.  In certain cirmstances, your right to see some of the details in your health records may be limited in your own interest or for any other reasons.

If you wish to request access to your records, you should contact the Information Governance Team, Headquarters, St. Asaph. Tel 01745 532907

Download the Subject Access Request Form

If you are not satisfied with the information that has been provided, you can request an internal review which will be carried out by someone not involved with your original request.

If you remain unhappy with the response you can ultimately refer your case to the Information Commissioner’s office at Information Commissioner’s office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

FOI Disclosures


FOI Diclosue Log August 2018

FOI Disclosure Log July 2018
FOI Disclosure Log June 2018
FOI Disclosure Log May 2018
FOI Disclosure Log April 2018
FOI Disclosure Log March 2018
FOI Disclosure Log February 2018 P2
FOI Disclosure Log February 2018 P1
FOI Disclosure Log January 2018 P2
FOI Disclosure Log January 2018 P1


FOI Disclosure Log December 2017

FOI Disclosure Log November 2017 P3
FOI Disclosure Log November 2017 P2
FOI Disclosure Log November 2017 P1
FOI Disclosure Log October 2017
FOI Disclosure Log September 2017
FOI Disclosure Log August 2017 PART 1
FOI Disclosure Log August 2017 PART 2
FOI Disclosure Log July 2017
FOI Disclosure Log June 2017 PART 1
FOI Disclosure Log June 2017 PART 2
FOI Disclosure Log May 2017
FOI Disclosure Log April 2017
FOI Disclosure Log March 2017
FOI Disclosure Log Feb 2017
FOI Disclosure Log Jan 2017 PART 1
FOI Disclosure Log Jan 2017 PART 2


FOI Disclosure Log Dec 2016
FOI Disclosure Log Nov 2016 PT 1
FOI Disclosure Log Nov 2016 PT 2
FOI Disclosure Log Oct 2016
FOI Disclosure Log Sept 2016
FOI Disclosure Log Aug 2016
FOI Disclosure Log July 2016
FOI Disclosure Log June 2016
FOI Disclosure Log May 2016
FOI Disclosure Log April 2016
FOI Disclosure Log March 2016
FOI Disclosure Log February 2016
FOI Disclosure Log January 2016


FOI Disclosure Log - December 2015
FOI Disclosure Log - November 2015
FOI Disclosure Log- October 2015
FOI Disclosure Log - Sept 2015
FOI Disclosure Log - Aug 2015
FOI Disclosure Log - July 2015
FOI Disclosure Log - June 2015
FOI Disclosure Log - May 2015
FOI Disclosure Log - April 2015
FOI Dicslosure Log - March 2015
FOI Disclosure Log - February 2015 Part 1
FOI Disclosure Log - February 2015 Part 2
FOI Disclosure Log - January 2015 Part 1
FOI Disclosure Log - January 2015 Part 2



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