Inspiring Others Award 2021

Inspiring Others Award, 2021

Please find below all the nominations for the Inspiting Others Award, 2021.

To cast your vote, click here.

Central & West Region 

1. Bethan Williams (Nurse Advisor)

Bethan goes above and beyond, always putting herself before others, despite juggling her husbands dialysis and two young girls. She is a Unison Steward that, despite working and being the lunch pin for her family, always makes time for Unison members and her colleagues and is one amazing nurse who deserves recognition for her profession.

2. Catrin Convery (Locality Manager Ceredigion)

She has been there throughout the toughest times for her staff and sadly losing one of her technicians to Covid19 at the start of the year. She supported his wife daily and when her family couldn't be there, she was there with her to help her through the hardest days of her life. Not many management would do that and while her locality staff we're working in the thick of it, she supported them and every member of staff is so thankful. She always buys every member of the locality staff a cake just to say thank you for what they are doing. Working and taking calls through the night, making sure as staff we're ok and sorted with PPE. This person need a massive recognition for her hard work and the blood and sweat she has put in since starting LM job!

Catrin is a well liked person by everybody. She looks after all staff, families and patients within her role. Encourages people to try their best and encourages them to always do better. During the lockdown last year we lost a valuable member of staff through covid which affected her personally and the whole team. She supported the family 100% through everything and still does. She gave support to all staff members affected by our colleagues loss. She shows her appreciation to us daily in work which is very much appreciated and a "thank you" from Catrin as our Locality Manager goes a long way.

I nominate Catrin for her leadership throughout the COVID pandemic and having to deal with the death of a valued member of our team due to COVID. Catrin went above and beyond on many occasions. Throughout Catrin showed outstanding leadership skills, inspired others and showed her appreciation to staff by giving cakes to each member of staff, on more than one occasion, with a hand written card expressing her thanks to us all for our hard work.

Catrin came to do the role of locality manager only 6 weeks after having her 3rd baby, which is inspirational enough but then COVID hit that month in March and that changed everybody's world. With ever changing policies to follow. She has worked tirelessly to keep Ceredigion well manned by using all the resources she had. She has been an excellent manager and kept moral high in the area, even though there has been a lot of challenges from sickness and deaths of colleagues to PPE. She really cares about her staff. Ceredigion would not be the great place to work it is without her. She is an inspiration .

This Girl has done so much for Ceredigion locality, she has supported her staff, she goes far beyond to help anyone, even when she's not in work. And what she has done through covid19 is immense. We hear other locality staff saying they wish they had her in their locality. She is a big inspiration in helping staff to progress further in there job.

During the COVID pandemic, Catrin has been extremely supportive to all the Locality Staff. She has also had to deal with the passing of two popular members of staff, supporting the partners of the staff during a particularly harrowing time . She has shown, during her 18 months as Locality Manager, appreciation of staff whether it be with ‘hand-made’ cards personally written and also ‘hand-made’ cakes all out of her own pocket. She is an inspiration to all and really cares about her staff, all this whilst bringing up her own young family.

After the passing of my husband, who was a Paramedic with WAST, Catrin was very supportive, going above and beyond her role to keep in touch with me. Catrin visited me in her own time, sometimes on her way home from work on days when I was struggling. She was always available to listen and support.

Catrin became our Locality Manager at the start of the Pandemic, a few weeks after having her third child. Catrin has gone over and above what was expected of her over the past 18 months with her dedication, support and compassion towards our locality and staff, during a very very difficult time. Catrin has supported staff and family members with the bereavement of colleagues and remained a professional and an inspirational leader as our locality manager for WAST, whilst also balancing a busy family life.

What can I say, she has changed this locality around and been helping the staff, giving close support. She's a massive inspiration especially with what she has achieved in the last 18 months.

3. Dorian Williams (EMT Swansea)

Dorian was a selfless EMT who has sadly now passed from cancer. He deserves to be recognised.

4. Mads Matthews Williams (MPDS Auditor & Trainer)

Mads has trained countless EMDs and does it in such a way that makes learning interesting and memorable, even though the training period has been reduced from 4 weeks to 6 days. No question is too stupid or irrelevant for them, and she spends extra time teaching those who don’t understand. As an auditor, her feedback is constructive and beneficial, and will take time to clarify things, ensuring that the EMD fully understands how to improve.

5. Martin Mulholland (Learning Development Paramedic Officer)

Martin has worked hard the past 18 months, through covid. He's been seconded into a different roll to develop training for new EMTs via virtual training, and implementing a safe system of work to bring trainees in to Matrix for assessment. He's helped support the trainees and teaching staff to deliver courses in a totally different way. I think the hard work He's done is now helping the service with over 200 EMTs out working on front line vehicles which in return supports members of the public who need our help at their most vulnerable time.

6. Nicholas Ozzati (EMT LLanelli) 

Since he has been assigned the role of Defibrillator Officer, Nicholas has gone above and beyond to raise awareness of our local defibs and how to gain access in the community. A true passion for this role shines through him and it's a pleasure to see someone so happy in their work, whilst also bringing positive publicity to the service.

7. Paul Ellis (Paramedic - Clinical Desk)

I would like to nominate Paul as throughout the pandemic he has provided continuous training, coaching and mentoring of new and existing CSD clinicians, redeployed paramedics and APPs in Manchester Triage, in order to provide safe clinical assessment of patients in periods of high demand and unprecedented times. Paul’s enthusiastic, high spirited and engaging way of teaching makes his MTS course a popular session and his support and patience whilst mentoring ensured new clinicians starting work within a new environment was seamless. Paul’s passion, resilience, and drive is shown each shift, and his knowledge and clinical skills are passed on to each clinician he mentors. Paul’s is still in the process of training APPs in MTS triage within the Central and West region, and this will hopefully be rolled out Pan Wales very shortly, a large task but one Paul will take on with ease. Thank you Paul for all that you do.

8. Rob Jeffery (Operational Manager)

Rob is retiring after over 30 years in the service. He has inspired staff to be their best for over two generations and is respected by all. He has earned the QAM award and the Pembs Paramedic of The Year Award. He has a very good relationship with services users, Health Boards and all organisations he has contact with. He makes time for everybody, whatever the situation, often when pressured with work. He will be sorely missed in the Central & West Region and beyond. I think this will be a fitting end to a long distinguished career.

Rob has been in the service 36 years and has worked in so many different areas. He shows complete belief in his team and encourages you through amazing leadership and commitment. His work ethic shines to his team and he makes you feel respected and capable at everything you do. I cant think of a more deserving winner of this prize. His management styles vary to suit the situation and he knows how to bring the best out in everyone he meets.

9. Sarah Poole (NEPTS Ystradgynlais)

What an inspirational young lady!

10. Stephen Roberts (First Responder Officer)

Steve has inspired over 400 community first responders over the last 15 years and has worked tirelessly to build up the first responder community that we have to date. Steve inspired many individuals to grow from volunteers to full-time staff. He is a remarkable person that has always put the volunteers at the top of his agenda. He is kind, caring and compassionate and a credit to WAST.

North Wales Region

1. Andrew Davies (Paramedic Llangefni)

I am nominating my husband, Andy, for an award. Andy has been my rock over the last 10 months, since I was diagnosed with Breast cancer. Not only has he looked after me, and taken me to every hospital appointment, he has also continued to work full time. By taking care of me throughout my illness, and continuing to work, he has shown how dedicated he is, by not letting his employer down. During this time he has taken minimal time off, this only if I was very ill. It was a joint decision for him to continue working, as well as looking after me. He is a strong reliable person, never letting anything get him down. He has also done all this and working front line while the Covid-19 pandemic was going on!

2. Fiona Lambrecht (DOM Dobshill Flintshire)

Last year I completed my EMT training and I had some challenges at the time, like my peers. I am Dyslexic and this is something I have always struggled to talk about or even admit to myself since a child. Fiona worked with me as my CTL at the time with advice and guidance as I knew she would as my line manager. However Fiona then, in my opinion, went above and beyond after I had some serious concerns at my midpoint and end point exams, studies and even my future. Fiona took the time to look into Dyslexia and different ways of learning and how I as a individual learn best as she got to know me better. Fiona created study materials on different coloured paper to help me adapt. I had a urika moment when I found it is so much easier to read and study off something basic like yellow paper. I cannot express how much Fiona going the extra mile assisted meand also gave me so much more confidence in myself. This is a form of adaption I will take forward in my studies and even day to day life. I even find it easier now to talk openly about being Dyslexic, with my colleagues, and not seeing this as having such a stigma. This is all thanks to Fiona and her taking the time and effort to inspire.

3. Karen Wilby (DOM Llanrwst Ambulance Station)

Karen has taken on the role of station CTL over the past 4 years and has transformed the station moral and ‘get up and go’ by her leadership skills and fantastic personality. As well as going well above and beyond her duties to help staff through numerous personal bereavement and Covid. She has now moved on to the new DOM role but as with everything with Karen she gives if 110%! Karen deserves this award for not only the work she does, that’s expected of her in her role, but for the way she does it and gives the extra to make sure that her team is 100%!! She is simply AWESOME! Simply put, we need more staff like Karen Wilby in the Welsh Ambulance Service.

4. Michelle Jones (Accountancy Assistant) 

I wanted to nominate Michelle for being an inspiration to the staff in Ty Elwy and the wider WAST family. Whilst we were office based Michelle took on the task of being the person who organised many events for charity such as raffles, cake bakes, dress down days etc. for good causes, such as Children in Need, raising a significant amount of money to help these organisations. She motivated us all to bake goodies, bring in raffle prizes and we would not have done it without her hard work and enthusiasm. Michelle is also an advocate for Dementia Friends providing Dementia Awareness training to her colleagues, and raised funds for TASC by selling their badges to staff. Michelle undertook loggist training so that she could help at major incidents if she was called, and acted as a loggist for WAST at a previous Armed Forces Day. More recently Michelle volunteered to help at a local covid vaccination centre in her spare time. Michelle is willing to help anyone in any way she can both within and outside work and often volunteers her time to support others. Michelle is always willing to help with any tasks at work even when they are not within her usual remit, and recently undertook training to enable her to do a fabulous job setting up her department's intranet area. Michelle was a runner up in last year's awards and really deserves a further nomination for being an inspiration to others.

I wanted to nominate Michelle for being an inspiration to the staff in Ty Elwy and the wider WAST family. Whilst we were office based Michelle took on the task of being the person who organised many events for charity such as raffles, cake bakes, dress down days etc. for good causes, such as Children in Need, raising a significant amount of money to help these organisations. She motivated us all to bake goodies, bring in raffle prizes and we would not have done it without her hard work and enthusiasm. Michelle is also an advocate for Dementia Friends providing Dementia Awareness training to her colleagues, and raised funds for TASC by selling their badges to staff. Michelle undertook loggist training so that she could help at major incidents if she was called, and acted as a loggist for WAST at a previous Armed Forces Day. More recently Michelle volunteered to help at a local covid vaccination centre in her spare time. Michelle is willing to help anyone in any way she can both within and outside work and often volunteers her time to support others. Michelle is always willing to help with any tasks at work even when they are not within her usual remit, and recently undertook training to enable her to do a fabulous job setting up her department's intranet area. Michelle was a runner up in last year's awards and really deserves a further nomination for being an inspiration to others.

5. Siobhain Frain (Resource Services Manager)

Siobhain is a huge asset to the Welsh Ambulance Services NHS Trust - she is a font of information, often not fully involved in key decisions that involve resource, but communicates these decisions with clarity and decisiveness to her team.

South East Region

1. Beth Roberts (Fraser) (Interim General Manager South East NEPTS)

Beth has stepped into an Interim role within the South East at a very difficult and challenging time. Her work ethic, approach, compassion, empathy are simply inspiring to all around her.

2. Charlie Bosher (Recruitment Manager)

Charlie has worked so hard planning and undertaking the Big Bang hiring event. Very kind and inspirational to all the newcomers.

3. David Thomas (HBCL Cwm Taf)

Dai inspires others to the best they can be. He has made a huge impact in CTM improving compliance, keeping people updated and developing pathways that inevitably will help my family. He has always been someone who motivates me and encourages me to go above and beyond. Thanks to the support from Dai, I have had huge secondment opportunities, as he helps me to see my potential, coached me when things got touch and encouraged me to keep going.

4. Deborah Berry (NEPTS VPH)

I would like to nominate Deborah Berry for the inspiration award. Deb started her training with the NEPTS team in February and although found it difficult to grasp at first, was persistent and always maintained she is no quitter. As the weeks went on I would look forward to a friendly face popping by for a chat on the way or way home from her shift. One day in May she seemed particularly down and told me she wasn't well and needed scans for a diagnosis. Despite her diagnosis, she continued to work on reduced hours at her managers discretion. It was decided that Deb would have treatment every 6 weeks, after the first treatment she had an infection which caused furtehr complications. She has never once missed a shift, walked to the doctors everyday, and comes into work afterwards. She always cheers me up, seeing her smiling face. She remains so positive and continues to look after her family. I am happy to call her a good friend xx

5. Gino Matrella (Paramedic)

Gino has been a paramedic for a long time and deserve recognition for all the hard work he does. Always goes above and beyond!!

6. Glyn Thomas (CFR Officer)

Glyn has been our ‘new’ officer looking after the WAST CFR's. He has done this with the utmost diligence to progress the enhancement of the national CFR interests. He is a brilliant communicator and should be recognised for his extreme enthusiasm.

7. Llian Cooney (Call Handling Co-ordinator)

The Call Handling Co-ordinator team has grown rapidly over the last 12 months. As a team they manage, lead and develop the growing number of Call Handlers at Vantage Point House. I am nominating Llian for this award because she shines as a beacon of inspiration to the growing team. Her personable and unflappable approach to supporting, growing and inspiring others is a real testament to her. Her colleagues speak of her with such high regard yet the way she does it is so under the radar and without fanfare that I believe Llian deserves this nomination.

8. Mark Tonkin (Paramedic)

Mark Tonkin always goes above and beyond to help others, inside and outside of work. During the pandemic he went out of his way to organise toy donations, including food and other items, for people and children in need in the local and surrounding communities. He also helped organise donations for the skewen flood disaster whilst studying a degree for his full time job. He never fails to help and support people in need of help. He is a asset to WAST!

9. Michael Cashman (Emergency Medical Technician)

Michael is a true inspiration. Mike had fought his way back from a devastating diagnosis of Parkinson’s disease to return to his EMT duties pre covid. Despite the physical and emotional turmoil he managed to achieve this. As I said, an inspiration! With Covid Mike had to shield but was looking to support the service throughout. Currently he is supporting the huge efforts of the service in whichever way he can. Michael has worked for the service and served the people of Wales for 40 years or so. Both as a Paramedic and an EMT. Personally responsible for many lives saved and the comfort and protection of numerous patients. Michael had always supported new staff, being there to guide, support and counsel. His wit is legendary, all this despite a personal tragedy that would destroy some. Michael Cashman is truly an inspiration both personally and professionally.

10. Mike O'Connor (Control Manager VPH)

Mike is the most supportive Manager I have ever worked alongside. He is sincere and engaged and I feel like I can speak to him about anything. He genuinely cares about everyone in the control room and when I had Covid, he called me every week to check if I needed anything and this was like a lifeline. I will never forget how much he has been there for me and the team.

11. Nicola De-Gare Pitt (EMS allocator)

Nicola has inspired me to be the best I can be, always encouraging and positive. She is a thorough allocator who always works so hard and gives so much to her role!. Truly inspiring person, colleague and friend.

12. Phil Daniels (EMT and Driving Instructor)

Phil was my instructor for my CERAD driving course as part of my EMT training. He immediately put me at ease, adapted his approach to meet my learning needs, and remained patient throughout the course. With Phil’s fantastic training and coaching I was able to pass the course. I know I couldn’t have done so without him, and would like his excellence to be recognised.

13. Sharon Thorpe (Duty Operations Manager Pontypool)

Sharon is an inspiration to all staff both within her role as Duty Operations Manager (DOM) on Pontypool Station and also as a GMB Union Representative. When you look at the definition of inspirational people these are characteristics that Sharon displays on a daily basis, it is what forms her personality and her beliefs. Self giving rather than selfish – Sharon always displays a can do attitude within her role of DOM putting others first before herself. She works relentlessly to ensure that the welfare of staff is always put first working with CCC to ensure staff are afforded their rest breaks when delayed at hospitals and always the first to comfort staff who have been confronted with difficult and often emotional situations. Sharon dedicates a huge amount of her own time in supporting others within her role of Union Representative, often undertaking welfare calls and visits and supporting staff at any meetings they are required to attend and during difficult times. Humanity rather than pride, when they act it is with a sense of oneness and not superiority or inferiority – Sharon goes out of her way to support staff and expects no gain in return. She treats everyone equally and fairly regardless of their employment status or social standing. Sharon is passionate about providing the right care to patients and continues to develop herself in order to achieve this. Courage and Principles – Sharon demonstrates traits that show her as a strong person who is not afraid to speak out for what she believes to be right, this often leads into a healthy debate not just with management but with her peers, but always friendly with points well made. Sharon is passionate that everyone should be treated in a fairly and without discrimination. Happiness – Inspirational people make the world a better place, and make people feel positive. I see these on a regular basis when Sharon interacts with in peers within her role of DOM and Union Representative; her peers often approach Sharon for advice and guidance and can rely on Sharon to give an honest opinion with sound advice. Vision – Inspirational People have a vision and help turn hope into reality – Sharon is a member of many different working groups where she is able to represent the views of the workforce ensuring that their voice is heard and their best interests are at the heart of any decisions which would impact on their working environment.

14. Scott Matthew Davies (DOM/ Paramedic)

Scott Davies is my father who has been a part of the NHS for 21 years, and for roughly around 11 of which he has been a paramedic. Most recently he has been promoted to the position of Duty Operational Manager. My dad has inspired me for as long as I can remember and he has been my biggest cheerleader through the process of applying, and getting accepted into medical school. I couldn’t have done those things without him. Through his years of service he has dealt with many difficult things as many of his colleagues have too, but I feel that it is important to recognise Scott for everything he does. It is obvious that his colleagues look up to him and this is also recognised within the public. This is only a small snippet about how I feel about my dad, especially since last year during the outbreak of COVID 19, he had only just started his secondment of the position of DOM when the pandemic started, and he took it in his stride to do the best that he could for his workplace and for his family. I am so proud of him and I hope that this is recognised, he deserves this so much.