You Could be Eligible for our Transport Service



If you have read all of the information, our Frequently Asked Questions and tested your eligibility on here, and believe you could be eligible for our patient transport please call 0300 123 2303.

Our booking centres are open Monday to Friday 8am-6pm and Saturday 8am-3pm.

When you call a member of our team will assess your transport needs identifying your mobility, determine the type of vehicle and level of support required from our staff.

Prior to calling please ensure you have the following available;

NHS Number;
• Telephone number;
• Name of the hospital/dept. you are visiting and;
• The date & time of your appointment.

If your transport is booked you will be offered a text reminder to a mobile phone 48 hours before your booking. (this message will remind you of the time and date of your booking and ask you to confirm if you still require the transport).


You will also be offered an opportunity to complete a questionnaire on how you found our service. Click here to complete the survey.

What to expect on the day of travel?