The Non-Emergency Patient Transport Service is for patients across Wales who are unable for medical reasons, to make their own way to and from their hospital appointments.

It is a vital resource to help those patients who need and rely on it and it should not be used as an alternative to other means of getting to appointments.

Please note that a need for treatment does not automatically imply a need for transport. There is an eligibility process that all patients are required to go through to ensure the service can be offered to them.

For patients who are found non eligible, our Alternative Transport Team can discuss transport options in your area, that may be able to help.

To complete our quick assessment to test your eligibility please click start