Non-Emergency Patient Transport Service (NEPTS)

Due to the increased risk surrounding Omicron cases, you will only be able to book transport within 4-days of your appointment.

By limiting advance journeys allows us to obtain the most up to date Covid information from our patients and therefore helping towards ensuring the safety of our staff and patients.

FOR WALES BASED NHS HEALTHCARE PROFESSIONALS ONLY

If you are an NHS Healthcare Professional in Wales calling from a hospital or clinic and wish to register for our on-line booking service please contact us by emailing HCP.online.requests@wales.nhs.uk. Please note: this email address IS NOT for patients.

We thank you for your cooperation and understanding.
 

Transport is available for patients in Wales needing to get to Non-Emergency appointments who have a specific medical need and require Ambulatory Care.

AM I ELIGIBLE?OTHER TRANSPORT
OPTIONS

 

 

 

 

 

 

 

Please click the following links for more information:

Working or Volunteering for NEPTS

What to expect on the day of travel?

FAQ's