Welsh Ambulance Service Logo
  • Home
  • Cymraeg
  • Services
    • 999 Calls and Emergency Ambulances
      • Think carefully before you dial 999
    • Emergency Medical Services
    • Non-Emergency Patient Transport Service (NEPTS)
      • Health Care Professionals
      • Tell Us How We Did
      • Working for NEPTS
      • Non-Emergency Patient Transport Service - FAQ's
      • External Provision
      • Alternative Transport Options
    • Am I Eligible For Transport?
      • You Could be Eligible for our Transport Service
      • If you are eligible and your transport is booked, here is what you can expect on the day
      • From the information you have provided it seems you are not eligible for our transport service. Please see below for alternative options that may be able to assist you.
    • Cancelling Transport
    • 111 Wales
    • NHS Direct Wales
    • Emergency Preparedness, Resilience and Response
    • Clinical Response Model
    • Learning Disabilities Zone
    • Deaf & Hard of Hearing
      • Emergency Text Service
      • Choose Well
      • What to do if you have a fall
      • Medical Information Card
      • Access to health advice and information
    • Register Your Defibrillator
    • Wales Air Ambulance
  • About Us
    • Trust Board
      • Jason Killens
      • Martin Woodford
      • Lee Brooks
      • Andy Haywood
      • Estelle Hitchon
      • Dr Brendan Lloyd
      • Rachel Marsh
      • Trish Mills
      • Claire Roche
      • Andy Swinburn
      • Chris Turley
      • Claire Vaughan
      • Emrys Davies
      • Kevin Davies
      • Bethan Evans
      • Paul Hollard
      • Ceri Jackson
      • Joga Singh
      • Martin Turner
      • Trust Board Papers
        • Trust Board 2022
        • Trust Board 2021
        • Trust Board 2020
        • Trust Board 2019
        • Trust Board 2018
        • Trust Board 2017
        • Trust Board 2016
        • Trust Board 2015
        • Trust Board 2014
        • Trust Board 2013
    • Mental Health
    • Research and Development
      • Information for researchers
      • Information for public
      • Meet the team
    • Requests for Records
    • Your Information Your Rights
    • Beat Flu
    • Publications
      • Publications Archive
    • Freedom of Information
    • Committee Meetings
      • Quality, Patient Experience and Safety Committee
        • Quality, Patient Experience and Safety Committee Meetings Archive
      • Finance and Performance Committee
      • People and Culture Committee
      • Archived Committees
        • Quality Delivery Committee Meetings Archive
        • Finance and Resources Committee
          • Finance and Resources Committee Meetings Archive
        • Strategic Planning Committee
        • Quality, Safety and Governance Committee Meetings Archive
      • Audit Committee
        • Audit Committee Meetings Archive
      • Charitable Funds Committee
        • Charitable Funds Committee Meetings Archive
      • Remuneration Committee Meetings Archive
      • Academic Partnership Committee
    • Our Performance
      • Latest Performance Figures
    • Treating People Fairly
      • Treating People Fairly Data
    • Dignity in Care
    • Safeguarding
    • Welsh Language Standards
      • More Than Just Words
    • Caring for you in a clean environment
  • Get Involved
    • Working for us
      • Current job vacancies
      • WAST Application Form
      • NHS 111 Wales Vacancies
      • NHS 111 Wales Vacancies
      • Digital Recruitment
      • Training and professional development
        • Learning and Development at NHS Direct Wales
    • With Us, Not Against Us
    • Patient Experience & Community Involvement
      • Shoctober
      • Patient Experience & Community Involvement Library
      • Stories
        • More Stories
          • Andrea's Story (BSL video)
      • Partnerships & Developments
      • Partners in Healthcare Network
      • All Wales Do Not Attempt Cardiopulmonary Resuscitation
    • Community First Responders
    • Become a Volunteer Car Service Driver
    • Being Our Best
    • Awards and Recognition
      • Team of the Year Award 2021
      • Great Listener Award 2021
      • Inspiring Others Award 2021
      • Volunteer of the Year Award 2021 (Community First Responder)
      • People's Choice Award 2021
      • Public Recognition Award 2021
      • Volunteer of the Year Award 2021 (Volunteer Car Driver)
    • Restart a Heart
    • Have Your Say
      • All Wales Patient Questionnaire
      • View Feedback
    • Partnerships Overseas Networking Trust
    • The Room - Children and young people
  • News
  • Contact Us
  • More
    • Home
    • Cymraeg
    • News
    • Contact Us
  • Home
  • Cymraeg
  • Services
    • 999 Calls and Emergency Ambulances
      • Think carefully before you dial 999
    • Emergency Medical Services
    • Non-Emergency Patient Transport Service (NEPTS)
      • Health Care Professionals
      • Tell Us How We Did
      • Working for NEPTS
      • Non-Emergency Patient Transport Service - FAQ's
      • External Provision
      • Alternative Transport Options
    • Am I Eligible For Transport?
      • You Could be Eligible for our Transport Service
      • If you are eligible and your transport is booked, here is what you can expect on the day
      • From the information you have provided it seems you are not eligible for our transport service. Please see below for alternative options that may be able to assist you.
    • Cancelling Transport
    • 111 Wales
    • NHS Direct Wales
    • Emergency Preparedness, Resilience and Response
    • Clinical Response Model
    • Learning Disabilities Zone
    • Deaf & Hard of Hearing
      • Emergency Text Service
      • Choose Well
      • What to do if you have a fall
      • Medical Information Card
      • Access to health advice and information
    • Register Your Defibrillator
    • Wales Air Ambulance
  • About Us
    • Trust Board
      • Jason Killens
      • Martin Woodford
      • Lee Brooks
      • Andy Haywood
      • Estelle Hitchon
      • Dr Brendan Lloyd
      • Rachel Marsh
      • Trish Mills
      • Claire Roche
      • Andy Swinburn
      • Chris Turley
      • Claire Vaughan
      • Emrys Davies
      • Kevin Davies
      • Bethan Evans
      • Paul Hollard
      • Ceri Jackson
      • Joga Singh
      • Martin Turner
      • Trust Board Papers
        • Trust Board 2022
        • Trust Board 2021
        • Trust Board 2020
        • Trust Board 2019
        • Trust Board 2018
        • Trust Board 2017
        • Trust Board 2016
        • Trust Board 2015
        • Trust Board 2014
        • Trust Board 2013
    • Mental Health
    • Research and Development
      • Information for researchers
      • Information for public
      • Meet the team
    • Requests for Records
    • Your Information Your Rights
    • Beat Flu
    • Publications
      • Publications Archive
    • Freedom of Information
    • Committee Meetings
      • Quality, Patient Experience and Safety Committee
        • Quality, Patient Experience and Safety Committee Meetings Archive
      • Finance and Performance Committee
      • People and Culture Committee
      • Archived Committees
        • Quality Delivery Committee Meetings Archive
        • Finance and Resources Committee
          • Finance and Resources Committee Meetings Archive
        • Strategic Planning Committee
        • Quality, Safety and Governance Committee Meetings Archive
      • Audit Committee
        • Audit Committee Meetings Archive
      • Charitable Funds Committee
        • Charitable Funds Committee Meetings Archive
      • Remuneration Committee Meetings Archive
      • Academic Partnership Committee
    • Our Performance
      • Latest Performance Figures
    • Treating People Fairly
      • Treating People Fairly Data
    • Dignity in Care
    • Safeguarding
    • Welsh Language Standards
      • More Than Just Words
    • Caring for you in a clean environment
  • Get Involved
    • Working for us
      • Current job vacancies
      • WAST Application Form
      • NHS 111 Wales Vacancies
      • NHS 111 Wales Vacancies
      • Digital Recruitment
      • Training and professional development
        • Learning and Development at NHS Direct Wales
    • With Us, Not Against Us
    • Patient Experience & Community Involvement
      • Shoctober
      • Patient Experience & Community Involvement Library
      • Stories
        • More Stories
          • Andrea's Story (BSL video)
      • Partnerships & Developments
      • Partners in Healthcare Network
      • All Wales Do Not Attempt Cardiopulmonary Resuscitation
    • Community First Responders
    • Become a Volunteer Car Service Driver
    • Being Our Best
    • Awards and Recognition
      • Team of the Year Award 2021
      • Great Listener Award 2021
      • Inspiring Others Award 2021
      • Volunteer of the Year Award 2021 (Community First Responder)
      • People's Choice Award 2021
      • Public Recognition Award 2021
      • Volunteer of the Year Award 2021 (Volunteer Car Driver)
    • Restart a Heart
    • Have Your Say
      • All Wales Patient Questionnaire
      • View Feedback
    • Partnerships Overseas Networking Trust
    • The Room - Children and young people
  • News
  • Contact Us

Andrea's Story (BSL video)

  • Get Involved
  • Working for us
  • With Us, Not Against Us
  • Patient Experience & Community Involvement
    • Patient Experience & Community Involvement Library
    • Stories
      • More Stories
        • Andrea's Story (BSL video)
      • Partnerships & Developments
      • Shoctober
      • Partners in Healthcare Network
      • All Wales Do Not Attempt Cardiopulmonary Resuscitation
  • Community First Responders
  • Become a Volunteer Car Service Driver
  • Being Our Best
  • Awards and Recognition
  • Restart a Heart
  • Have Your Say
  • Partnerships Overseas Networking Trust
  • The Room - Children and young people

Feedback Request

Your opinion matters

Have some ideas how to improve our product? Give us your feedback.

Your rating

What could we improve?


Welsh Ambulance Services NHS Trust
Trust Headquarters, Ty Elwy, Unit 7,
Ffordd Richard Davies, St. Asaph Business Park,
St Asaph, Denbighshire, Wales, LL17 0LJ
Tel: 01745 532900 | Fax: 01745 532901
Contact Us | Privacy Statement | Patient Privacy Notice | Sitemap | Terms of use & disclaimer | Accessibility | Accessibility Statement | Feedback
© 2022 - Welsh Ambulance Services NHS Trust