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  • Edna, 71

    I would like to say a big thank you to the North Wales ambulance service for their prompt and efficient service given to me on Thursday 22nd July .XXXX and XXXX are a credit to your most valuable service. They were polite and caring, taking me to XXXX hospital where they could not do enough for me. Whilst we waited at the hospital in extreme heat they got me coffee, sandwiches and water and stayed with me until it was time for me to be seen. Many thanks again to you and them.

  • Lynne, 67

    I apologise for the lateness of me writing this but we are just coming to terms and adjusting to what we have recently experienced. A little over 3 weeks (the morning of 30th June) ago my Husband suffered a heart attack at home, which resulted in a 999 call. The call was received promptly and an ambulance sent immediately. We want to thank the two paramedics who attended to my husband, L and R, you were both absolutely brilliant and we can’t thank you enough…thankfully my husband is now home after undergoing emergency heart surgery and is recovering well. Thank you for all that you did for my husband that morning and a big THANK YOU for all that you do.

  • David, 50

    Wonderful support from your 3 dedicated staff, L, H and A. Thank you.. Beyond the call of duty from the staff nurse. Thank you.

  • anonymous, 42

    Good afternoon, I just wanted to express my thanks for the team that responded to my Dad this morning in xxxx. We anticipated/expected there would be a delay due to news reports, but the response was prompt and they dealt with Dad efficiently resulting in taking him to Bronglais. Thanks again

  • Anonymous, 50

    Booking number: XXXX. Used your service today. The driver was excellent, the journeys were excellent, the experience was excellent. The call handler was fab when I made the booking. Your service made it possible for me to get to hospital, get seen and return home with the least possible disruption to my life. You cant have better than that. Thank you.

  • Anon, 36

    Dear Sirs We would like to send our sincere thanks to the lady who helped us safely deliver our baby girl at home on the XX June 2021 at XXXX. Unfortunately, we do not recall her name but if this email could be linked to the call and our gratitude passed on we would be grateful. We can confirm she is a happy and healthy little girl called XXXX she weighed 8lb 1oz. We couldn’t have done it without her calm and comforting guidance and therefore we will be forever grateful. Kind regards

  • Samantha, 46

    Hello my name is XXXX and I travelled up to Glan Gwilly hospial 3 days ago with 2 amazing paramedics but in particular XXXX made me feel very safe and I really trusted him, I was very surprised that he hadn't long joined the ambulance service but thanks to care and understanding made my journey much more bearable. I suffer from Chronic Regional Pain Syndrome so I tend to be in a lot of pain going to and from hospital. Please could you say hi to him from me and thank him for the excellent care I received. If he carrys on caring for people the way he did me, he will go far into his career and make a excellent paramedic. You are welcome to give him my email if you want to, take care XXXX and God Bless you, your friend XXXX x

  • Caroline

    I wish to express my gratitude and heartfelt thanks to E. This amazing lady turned up at my Dads house alone yesterday and was exceptionally professional, calm, and very thorough in her examination of my Dad. She made us all feel very calm and is an absolute credit to the uniform. Thanks just isn’t enough. She even went to follow up and checked on my Dad when he was still in A&E last night. Can you please tell her how very grateful we are and how much you are all appreciated. Also I would like to thank the call handler who called me back to say sorry for the slight delay in getting an ambulance out to him- we all know how very busy you are and I just wanted to take the time to let you know how brilliant you all are. Thank you, Caroline x