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  • More
    • Home
    • Cymraeg
    • News
    • Contact Us
  • Home
  • Cymraeg
  • Services
    • 999 Calls and Emergency Ambulances
      • Think carefully before you dial 999
    • Emergency Medical Services
    • Non-Emergency Patient Transport Service (NEPTS)
      • Non-Emergency Patient Transport Service - Frequently Asked Questions
      • Health Care Professionals
      • Working for NEPTS
      • Tell Us How We Did
      • External Provision
    • Am I Eligible?
      • You Could be Eligible for our Non-Emergency Patient Transport Service
      • If you are eligible and your transport is booked, here is what you can expect on the day
      • From the information you have provided it seems you are not eligible for our transport service. Please see below for alternative options that may be able to assist you.
    • Cancelling Transport
    • 111 Wales
    • NHS Direct Wales
    • Emergency Preparedness, Resilience and Response
    • Clinical Response Model
    • Learning Disabilities Zone
    • Deaf & Hard of Hearing
      • Emergency Text Service
      • Choose Well
      • What to do if you have a fall
      • Medical Information Card
      • Access to health advice and information
    • Register Your Defibrillator
    • Wales Air Ambulance
  • About Us
    • Trust Board
      • Jason Killens
      • Martin Woodford
      • Lee Brooks
      • Keith Cox
      • Andy Haywood
      • Estelle Hitchon
      • Dr Brendan Lloyd
      • Rachel Marsh
      • Claire Roche
      • Andy Swinburn
      • Chris Turley
      • Claire Vaughan
      • Emrys Davies
      • Kevin Davies
      • Bethan Evans
      • Paul Hollard
      • Ceri Jackson
      • Joga Singh
      • Martin Turner
      • Trust Board Papers
        • Trust Board 2021
        • Trust Board 2020
        • Trust Board 2019
        • Trust Board 2018
        • Trust Board 2017
        • Trust Board 2016
        • Trust Board 2015
        • Trust Board 2014
        • Trust Board 2013
    • Mental Health
    • Research and Development
      • Information for researchers
      • Information for public
      • Meet the team
    • Requests for Records
    • Your Information Your Rights
    • Beat Flu
    • Publications
      • Publications Archive
    • Freedom of Information
    • Committee Meetings
      • Quality, Patient Experience and Safety Committee
        • Quality, Patient Experience and Safety Committee Meetings Archive
      • Finance and Performance Committee
      • People and Culture Committee
      • Archived Committees
        • Quality Delivery Committee Meetings Archive
        • Finance and Resources Committee
          • Finance and Resources Committee Meetings Archive
        • Strategic Planning Committee
        • Quality, Safety and Governance Committee Meetings Archive
      • Audit Committee
        • Audit Committee Meetings Archive
      • Charitable Funds Committee
        • Charitable Funds Committee Meetings Archive
      • Remuneration Committee Meetings Archive
    • Our Performance
      • Latest Performance Figures
    • Treating People Fairly
      • Treating People Fairly Data
    • Dignity in Care
    • Safeguarding
    • Welsh Language Standards
      • More Than Just Words
    • Caring for you in a clean environment
  • Get Involved
    • Working for us
      • WAST Application Form
      • NHS 111 Wales Vacancies
      • NHS 111 Wales Vacancies
      • Current job vacancies
      • Training and professional development
        • Learning and Development at NHS Direct Wales
    • Patient Experience & Community Involvement
      • Shoctober
      • Patient Experience & Community Involvement Library
      • Stories
        • More Stories
          • Andrea's Story (BSL video)
      • Partnerships & Developments
      • Partners in Healthcare Network
      • All Wales Do Not Attempt Cardiopulmonary Resuscitation
    • Community First Responders
    • Become a Volunteer Car Driver
      • Apply to become a Volunteer Car Driver
    • Being Our Best
    • Awards and Recognition
      • Sponsor our Staff Awards
    • Restart a Heart
    • Have Your Say
      • All Wales Patient Questionnaire
      • View Feedback
    • Partnerships Overseas Networking Trust
    • The Room - Children and young people
  • News
  • Contact Us

Access to health advice and information

If you need medical help and it is not an emergency you can call NHS Direct Wales.  NHS Direct Wales is a health, advice and information service open 24 hours a day, every day.

View BSL video clip on NHS Direct Wales by clicking here

For information on calling NHS Direct Wales if you are deaf or hard of hearing click here
  • Services
  • 999 Calls and Emergency Ambulances
  • Emergency Medical Services
  • Non-Emergency Patient Transport Service (NEPTS)
  • Am I Eligible?
  • Cancelling Transport
  • 111 Wales
  • NHS Direct Wales
  • Emergency Preparedness, Resilience and Response
  • Clinical Response Model
  • Learning Disabilities Zone
  • Deaf & Hard of Hearing
    • Emergency Text Service
    • Medical Information Card
    • Access to health advice and information
    • Choose Well
    • What to do if you have a fall
  • Register Your Defibrillator
  • Wales Air Ambulance

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Welsh Ambulance Services NHS Trust
Trust Headquarters, Ty Elwy, Unit 7,
Ffordd Richard Davies, St. Asaph Business Park,
St Asaph, Denbighshire, Wales, LL17 0LJ
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