My son became unwell on Friday 16th April, and we were advised by the Out of Hours Doctor to contact 999 due to concerns over his breathing. We did have a bit of a wait for the Paramedics to arrive, but someone from the ambulance service called us to ask whether his condition had remained the same or whether he had deteriorated (which thankfully, he hadn't).
At approx 5am on the Saturday, an ambulance arrived and the Paramedics introduced themselves as xxxx and xxxx (the driver), and after checking on my son advised us that he would be going to Ysbyty Gwynedd to be checked over by a Doctor. They put both myself, my partner and my 10 month old son at ease with their manner, after a long and worrying night.
Could you please pass on our sincere thanks to them? I'm sure it's been a long year in this line of work, and I'd like them to know that their actions and manner were very much appreciated by us.