Liam Masurier joined the Welsh Ambulance Service as a Call Handler for NHS Direct Wales in September 2017, aged just 21.
Having joined from the retail sector, Liam has been praised for using a host of transferrable skills, including excellent communication, customer care and team working, to support patients across the country.
His drive and passion have seen him excel in...
A cartoon dog called Woody is the star of a series of new animations developed by the Welsh Ambulance Service to help people decide whether their illness or injury really warrants a 999 call.
The animations form part of the ambulance service’s #WoodyWise campaign, which launches today (Monday February 4) to raise awareness of the role of the ambulance service and how to...
When someone goes into cardiac arrest, early defibrillation is a crucial part of the chain of survival as their chance of surviving without intervention decreases by an estimated 10% with every passing minute.
To help raise public awareness about Defibrillators, on 1st February 2019 for the fourth year running the Patient Engagement & Community Involvement Team (PECI) team at...
The family of an elderly man, saved by the quick-thinking teamwork of a South Wales community, has called for more defibrillators to be fitted in public areas around Wales.
Terry O’Carroll was enjoying a dinner out in Cowbridge as part of a family get-together when he was taken ill. He would have almost certainly died, had it not been for the nearby presence of an Automated External...