Quick thinking seven-year-old calls 999 for poorly mother

28th April 2021

A SEVEN-year-old girl has been praised by the Welsh Ambulance Service for her brave actions in making an emergency call.

Mia Clorley from Overton, Wrexham, had just returned from the weekly food shop with her mum Charlotte Busby when her mum became ill.

As a migraine sufferer, Charlotte, 31, who works as a receptionist and is also studying psychology, knew this onset was much worse than what she would normally feel.

She said: “I’d been fine all day and can usually tell when one is coming and prepare.

“But all of a sudden I went blind in my right eye.

“I got a glass of water and sat down.

“Mia said to me; ‘Are you okay mummy? Your face looks funny.’”

Charlotte quickly rang her partner David who was working locally and asked him to come home as she needed to see a doctor.

“When I spoke to David he said I didn’t sound right and was slurring my words,” Charlotte said.

“And then I don’t remember anything.”

Charlotte had fallen unconscious and with Mia’s older sister Olivia out walking the dog and a one-year-old baby in the house, Mia was the only one who could help and took the brave and correct action of calling 999 to get an ambulance for her mother.

“When I came around, Mia was shaking my arm saying; ‘Wake up mummy, the ambulance are on the phone.’” said Charlotte.

“She held the phone close to my head as the operator spoke and tried to get me to talk, but I must have gone unconscious again.”

By now, David had arrived home but Charlotte could not move her right side at all, and coupled with the other symptoms, the family feared Charlotte had suffered a stroke.

An ambulance crew were on scene quickly and begin to assess Charlotte.

They carried out a series of tests and it became apparent Charlotte had suffered what is called an ‘aura migraine’, which can cause weakness or paralysis in the limbs and face as well as vision impairment.

After around an hour of help from the ambulance crew, things began to return to normal for Charlotte, who was able to remain at home to recover.

Charlotte said of her daughter: “She was so brave.

“I don’t think she knows how important what she did was.

“She said to me afterwards; ‘I knew you were poorly just looking at you, I knew I had to get help.’

“The ambulance crew were fantastic, not only in treating me but in keeping David and Mia calm and informed as to what was happening.

“They are real heroes.”

Mia attends St Mary’s School in Overton, where she received important lessons on knowing correct 999 procedure and knowing the home address.

Headteacher Louise Williams said: “We were all absolutely amazed and thrilled that Mia was able to take the lessons she had learned in school and apply them to a very scary real life situation. 

“None of us know how we would react in such an emergency, especially when dealing with a member of our own family, but to use those skills at seven years old is pretty remarkable. 

“We are all so proud of Mia for keeping calm and helping her mum in this way. 

“It just goes to show how important life-saving lessons, such as calling 999 are, and it is an important reminder to us of the impact that we can have in school. 

“We will certainly be making sure that we re-visit these important lessons regularly with all of our pupils.” 

Jason Killens, Chief Executive of the Welsh Ambulance Service, said: “I was proud to award Mia a certificate of commendation for her calm and brave actions to safeguard her mother.

“Children and young people being taught of correct emergency procedures is a vital part of their education and can undoubtedly help save lives.

“It is something we can all help with and was evidenced by Mia’s actions that day.”

The school work in partnership with Cariad, which is a registered charity that carries out lifesaving awareness sessions and supply defibrillators to schools across Wales.