Careers with the Welsh Ambulance Service

Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging and rewarding.

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Manage your non-emergency transport

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Feeling unwell? Check your symptoms

Use the Symptom Checker on the NHS Direct Wales website.

The Welsh Ambulance Service is asking you to use your ambulance service wisely. Please only call 999 in a life-threatening emergency.

Young Call Handler Wins Prestigious Award

09/04/19 05:16

Liam Masurier joined the Welsh Ambulance Service as a Call Handler for NHS Direct Wales in September 2017, aged just 21. Liam was praised for using a host of skills, including excellent communication, customer care and team working, to support patients across the country.

The Welsh Ambulance Service launch animated campaign to urge the public to use their service wisely

05/02/19 09:40

A cartoon dog called Woody is the star of a series of new animations developed by the Welsh Ambulance Service to help people decide whether their illness or injury really warrants a 999 call.

Medicines cabinet project scoops prize

11/01/19 03:36

A Welsh Ambulance Services NHS Trust project to improve the supply of vital medicines using hi-tech “smart cabinets” in locations across Wales has won a highly coveted industry award.

Life-saver in country pub

09/01/19 03:42

Natalie Jenkins, Duty Control Manager for Welsh Ambulance Service NHS Trust, was enjoying an evening meal out with family when a woman at a nearby table was taken seriously ill. 38-year-old Natalie carried out life-saving CPR and managed the situation.

WAST in numbers

714 Vehicles
479,444 Verified incidents
787,666 NEPTS journeys
301,640 Calls to NHS Direct Wales


Being Our Best Day 2019

6th June 2019

The Trust is preparing to host its fourth annual Being Our Best Day, and colleagues are invited to secure their place. The event, which will be held in Llandrindod Wells on 6 June 2019, is an opportunity for staff and volunteers to discover more and celebrate success stories from across the Trust.

Annual General Meeting

18th July 2019

Take a behind-the-scenes glimpse at how the Welsh Ambulance Service is run at its latest board meeting and AGM. Discover how decisions are made and pose your questions about the running of the service.

Staff Awards 2019

10th October 2019

The Trust’s annual Staff Awards are now open for nominations. Every year the Trust holds a ceremony to recognise those individuals with long service and good conduct, and celebrate the fantastic work taking place within the service.