Welcome to The Room, where children and young people can get information about the Welsh Ambulance Service.

What to do in an emergency

‘Jack tells you about the Welsh Ambulance Service’
A brand new online school booklet which explains all about the ambulance service and what to do in an emergency. To turn the pages, drag the corner of each page to the left.

How to use your ambulance service

You should call 999 for an Ambulance when there is a medical emergency, when someone needs immediate care or is in a life threatening situation.

Here are some examples of a medical emergency;
• unconsciousness
• serious injury
• severe burns
• suspected heart attack or stroke
• severe breathing difficulties
• drowning
• heavy blood loss

Find out more by reading our leaflet ‘What happens when you call 999’.

If you are feeling unwell and would like advice when a problem is not life threatening there are a number of options you could take:

• call NHS Direct Wales on 0845 46 47
• visit www.nhsdirect.wales.nhs.uk 
• visit your GP
• talk to your local Community Pharmacist

Dialing 999 for a problem which is not a medical emergency means that the treatment of a person in a genuine life threatening situation could be delayed.

Click on the links below to read some news stories where children and young people have saved lives by calling 999:

Reward for Rosie

Paramedic’s praise for ice-cool Lewis

 
First Aid

Click here for information on First Aid.