I would like to commend one of your para-medics, who introduced himself to me as M. I apologise for the delay in giving this feedback since it relates to his attendance in answer to a "111" call in September, but I hope that that will not detract from my commendation of him.
I had been taken ill at business premises. First aiders responsibly called "111." M attended. He was very pleasant and most efficient in equal measure. He took considerable trouble in his examination of me, which was very thorough and displayed, in my opinion, outstanding competence. He also took the time, at the end of it, to contact my GP Practice and speak to one of the Doctors there about his findings.
I think that his competence avoided the need for a hospital admission. I recovered sufficiently to be taken home by an employee and then to consult my Doctor on the following day.
All in all, M was impressive and a credit to the Wales Ambulance Service. Please convey to him my sincere thanks and appreciation.