The Welsh Ambulance Services NHS Trust (WAST) values the opinions of patients and the public and would like people to get involved in all aspects of the service. This may include making decisions about their own care and treatment, to giving feedback on the services they receive and even influencing future plans.
People can give us feedback and suggestions about the service or even become more involved by taking part in surveys, reviewing leaflets through our Readers Panel, attend local events and sharing experiences by giving us their patient story.
Visit our Partners in Healthcare page to learn more about the work of the Partners in Healthcare team who involve different people and communities within the Trust. To become more involved in our work you can join the Partners in Healthcare Network, and you can help influence services and make sure your views are being heard.
Alternatively, if you just wish to give feedback or make a suggestion about any of our services including the emergency ambulance service, patient transport services or NHS Direct Wales, then ‘Have your Say’.
We produce a newsletter called Network News twice a year which informs colleagues and members of the public what we have been working on over the last few months. Visit out Partners in Healthcare Library to view our newsletter. We also have an audio version available, of the latest edition, which is the Winter 2011 edition.
There is a section called Learning Disability Zone where you will find lots of information and games.
To learn more about how the Welsh Ambulance service educates and informs the public on how to appropriately use 999 and other health messages it supports, visit campaigns.