Helen Lumber, shortlisted for an Our Health Heroes Awards and Welsh Champion

5th September 2019

As the year unfolds and our staff continue supporting the people of Wales, our work is being recognised at prestigious awards. This time it is the work of Helen Lumber, Business Administration Manager, based in Matrix One, Swansea.

Today it has been announced that she has been shortlisted for one of the Our Health Heroes Awards in the Operational Services Support Worker of the Year category. As this particular award selects one person per region in England and Wales, Helen, while waiting to know if she has won the National Award, is officially the Champion for Wales in her category.

Her nomination and shortlisting stem from her tremendous work in creating, introducing, managing and expanding the Business Admininstration Apprentices scheme in the Trust and her contribution to Administration. The first of its kind in the Welsh Ambulance Service, the scheme has been going from strength to strength, with apprenticeships now taking place in the Workforce and Organisational Development Directorate to ensure that apprentices have access to the same opportunities as clinical staff.

“This is fantastic news and frankly, I can’t quite believe it” said Helen. “I am really proud to work for the Welsh Ambulance Service and never thought that doing the job I love would enable me to be shortlisted for an award, but there you have it! This has been a fantastic journey and I would especially like to thank my team and colleagues without who I could not have achieved what I have in the past few years. I would love to win the National award but being designated as the Welsh Champion is already incredible.”

Andy Swinburn, Assistant Director of Paramedicine and Helen’s Line Manager said: “This is a richly deserved award for a valuable member of the Medical and Clinical Services Directorate. Helen plays an integral role in the running of the Directorate and her input and contribution benefits us all, ensuring our continued success and wider benefits to patient care.”

Dr Jonathan Whelan, Assistant Medical Director who is also supported by Helen said:  “We are extremely proud of Helen and even though she may find her shortlisting hard to believe, we had little doubt that we she would at least go this far. She is extremely hard-working, demonstrating the highest levels of motivation and dedication every single day and inspires her team in her wake. Helen is a cornerstone of our directorate, supporting me since 2014.  Her enthusiasm, drive and attention to detail are second to none. She deserves to win the National Award in every way.”

Now in its fourth consecutive year, the Our Health Heroes Awards celebrates the thousands of people who work in healthcare, and are the backbone of the sector. This year they have received closed to 900 nominations and we would like all staff to join us in congratulating Helen in being one of the very few finalists and our Welsh Champion for Operational Services Support Worker of the Year.

We wish her all the luck in the world to win the National trophy on 20 November 2019. You can now vote to help her win! To do so, click on the following link.