Five members of the Welsh Ambulance Services awarded Queen’s Birthday Honours

13th June 2019

On the occasion of H.M. Queen Elizabeth II’s official birthday, five members of the Welsh Ambulance Services NHS Trust have been awarded Honours in recognition of their outstanding service. Deborah Goldsmith and Grayham McLean have received a Queen's Ambulance Service Medal (QAM), Louise Poley and Gerallt Davies became Members of the British Empire (MBE) while Glyn Thomas was awarded a British Empire Medal (BEM).

The Queen’s Birthday Honours is the second time these awards are awarded in the year after the New Year Honours. Each nomination is examined by the Honours Committee whose members research and vet nominations for national awards, including knighthoods and the Order of the British Empire. The honours are presented by the monarch or a viceregal representative.

Deborah Goldsmith – Assistant EMS Controller, QAM

Deborah has been devoting herself to the service for an exceptionally long period of time. She has extensive knowledge of the job as well as the MPDS protocol. She ensures that every call she takes has the correct priority while also delivering outstanding customer service.

Deborah has inspired not only myself but countless others to be better representatives of the Welsh Ambulance Service. Always perceived as a mothering figure to the members of staff, she has received unanimous support from all her colleagues to receive this award.

She is the first-ever member of the Clinical Contact Centre to receive a QAM.

Grayham McLean – Unscheduled Care Lead, QAM

Grayham is in his 30th year of distinguished service within the Ambulance Service, starting as Patient Care Operative and making his way up to Unscheduled Care Lead. Grayham was one of the first selected to take part in the inaugural Paramedic Pre Hospital Care BSc Hons. Degree at Swansea University in 1998 to 2002 which paved the way for academic paramedic education in Wales.

Grayham was instrumental in the evolution of PERU, our Pre-Hospital Emergency Research Unit, which has grown to be a major contributor to worldwide research. He led WAST’s Equality and Diversity agenda, influencing agendas such as our Values, Behaviours and Beliefs and LGBT forums. Grayham’s exemplary service has also seen him lead the introduction of the Trust’s Clinical Response Model which has received worldwide recognition.

Louise Poley – Mental Health Lead, MBE     

Louise has given her professional life to nursing vulnerable people as a consultant nurse for Substance Misuse and the University Hospital of Wales. She led a multi-agency project to offer services to substance misusers within their own environment to ensure they receive professional and timely care within the health system.

The achievements of her work have improved the nutritional status of the homeless population, reduced the risk of cognitive impairment and minimised the impact on local hospitals.

Gerallt Davies – Ambulance Paramedic, MBE

Gerallt has been a dedicated paramedic for nearly 40 years, beginning as a first aider and ambulance crew member at local events. He went on to lead the Pontarddulais Division for almost twenty years transforming the Division by increasing its membership to 150 members.

In 2014, in partnership with the Police and Crime Commissioner for South Wales, he helped to establish the Swansea Help Point – providing care to those in need in Swansea city centre. This service, which Gerallt still manages, has treated over 3,500 people and has proven to avoid hundreds of hospital admissions. It is viewed as the 'gold standard' for this type of service and has won acclaim from across the UK.

Glyn Thomas – Head of Clinical Operations, BEM

Glyn has demonstrated his commitment to advancing pre-hospital care since he started his career with the Ambulance Service in 1974 and was one of the first qualified paramedics in Wales. Glyn has been instrumental in advancing the care provided by ambulance staff in the ever-changing emergency pre-hospital environment.

He was responsible for the development and delivery of new treatment protocols for patients with heart attacks and requiring resuscitation through the North Wales Steering group. For the past three years, he has also focussed on identifying callers to the Ambulance Service who have unmet needs. Much respected and admired by many for his dedication to the service, he has inspired many others throughout the years to embark on a rewarding career in the Welsh Ambulance Service.