Welsh Ambulance Service wins Dementia Award

28th November 2018

The Welsh Ambulance Services NHS Trust have been named Dementia Friendly Organisation of the Year at the prestigious Alzheimer’s Society Dementia Friendly Awards. They were deemed to have an outstanding level of investment into improving the lives of people living with dementia.

Sue Phelps, Country Director of Alzheimer’s Society Cymru, said: “There are 45,000 people living with dementia in Wales and the emergency services play a vital role in their safety and wellbeing. It’s crucial that their support needs are fully understood and met.

“Becoming a dementia-friendly organisation doesn't always mean a big investment. Often it is just about organisations assessing the way they deliver services and changing the way they respond.”

From inviting people with dementia to visit their fleets and services and make suggestions for improvements, to delivering a guide to communication for staff and volunteers, the Welsh Ambulance Services NHS Trust has put people living with dementia at the heart of their services.

Alison Johnstone, Programme Manager for Dementia from the Welsh Ambulance Service NHS Trust said: “We’re so proud and amazed by this achievement. The Welsh Ambulance Service is doing so much to improve the experiences of people living with dementia.

“We’re absolutely on the front line in regards to helping people with dementia access and use emergency services and there are so many more things that we still need to make happen. We have a huge commitment to improve experiences for people in Wales living with dementia. ”

For further information, please contact WAS.Communications@wales.nhs.uk or call our media line on 01745 532511.